Effects of organizational learning on organizational success in higher education context

Abstract

This research was designed to analyze the relationship between organizational learning and organizational success in higher education institutions in Thailand. There were three appropriate constructs developed in this research as follows: a) knowledge acquisition and knowledge interpretation, b) organizational memory, and c) knowledge distribution. The aforementioned constructs were established following a review of the theories on organizational learning and other related literature. Moreover, this study also investigated the effects of organizational learning on different aspects of organizational success.

This research used secondary data collected from the CHEQA online database, which was published by the Office of the Higher Education Commission (OHEC). The Structural Equation Model (SEM) investigated the data collected from 675 higher education faculties and the convergent validity of the data was measured using Confirm Factor Analysis.

The findings revealed that organizational learning in higher education institutions significantly created impact on their success. Additionally, the findings revealed that organizational learning has considerable impact on process effectiveness success, outcome effectiveness success, and innovativeness success. It is further recommended that policy planning for Thailand’s higher education institutions should prioritize precedence to all areas of higher education. In doing so, teaching, research, academic services, and promotion of Thai arts and culture can be applied to all aspects of the organizational learning construct.